STEP 1
Request & consultation
- Send a link, photo or product name via the form, Zalo or WhatsApp.
- We check whether it can be shipped to your country and suggest the cheapest way.
STEP 2
All-inclusive quote
- Clear breakdown: item price + service fee + shipping.
- No hidden costs once you confirm.
STEP 3
Payment & purchase
- Pay by bank transfer, PayPal or Wise.
- We place the order and track it until it reaches our warehouse.
STEP 4
Warehouse inspection
- We count and check quality, and send you photos.
- Orders are consolidated to optimise weight.
STEP 5
Packing & shipping
- Vacuum-sealed, padded and boxed securely.
- Shipped with a tracking number.
STEP 6
Delivered to your door
- We follow the parcel until you receive it.
- Support if anything goes wrong.
FAQ
Frequently asked questions
How do I pay?
Vietnamese bank transfer, PayPal or Wise. We only buy after you confirm the quote.
What if my parcel is held at customs?
We flag risky items in advance and help with documents. Import duties (if any) are paid by the recipient per local rules.
Is there a minimum order?
No. But combining items into one parcel lowers the per-kg cost.
What can't be shipped?
Fresh food, meat, flammable liquids, loose batteries, prescription drugs, counterfeits... Please ask if unsure.